Privacy Policy
Last Updated: August 11, 2026
At MarryCrate, thoughtful gifting begins with trust. When you shop with us, personalize a gift, contact us, or simply browse our website, you may share information with us. We take the responsibility of protecting that information seriously.
This Privacy Policy explains what information MarryCrate collects, why we collect it, how we use and share it, and the choices and privacy rights that may be available to you.
By using MarryCrate.com, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
The information we collect depends on how you interact with MarryCrate.
Information You Provide to Us
When you place an order, create an account, request personalization, contact us, subscribe to communications, or otherwise interact with our website, we may collect information such as:
- Name
- Billing address
- Shipping address
- Email address
- Telephone number
- Account information
- Order history
- Products purchased
- Personalization instructions
- Names or initials submitted for personalized products
- Wedding or event dates you choose to provide
- Gift messages
- Customer-service communications
- Reviews or other content you voluntarily submit
When you purchase a gift for another person, you may provide information about the recipient, such as their name and shipping address. You should provide another person’s information only when you have an appropriate reason or permission to do so.
2. Payment Information
Payments may be processed through third-party payment processors. Depending on the payment method you select, your payment provider may collect credit-card, debit-card, bank-account, digital-wallet, or other payment information necessary to complete the transaction. MarryCrate generally does not need to store your complete payment-card number when payments are handled directly by our payment processor.
Payment providers process information according to their own privacy and security practices.
3. Information Collected Automatically
When you visit MarryCrate.com, certain information may be collected automatically through cookies, pixels, analytics technologies, server logs, and similar technologies.
This may include:
- IP address
- Browser type
- Device type
- Operating system
- Approximate location derived from an IP address
- Pages viewed
- Products viewed
- Referring website
- Date and time of visits
- Shopping-cart activity
- Checkout activity
- Website interactions
- Cookie or device identifiers
We use this information to operate the website, understand how visitors use MarryCrate, improve the shopping experience, maintain security, prevent fraud, and measure website performance.
4. Cookies and Similar Technologies
MarryCrate.com may use cookies and similar technologies to help the website function properly and understand how customers interact with it.
Cookies may be used for purposes such as:
- Remembering products in your shopping cart
- Maintaining account sessions
- Remembering website preferences
- Supporting checkout functionality
- Preventing fraud and maintaining security
- Measuring website traffic and performance
- Understanding which products and pages customers find useful
- Measuring advertising effectiveness
- Providing advertising where permitted
Some cookies are necessary for the website to operate. Others may involve analytics, advertising, or personalization. Where required by applicable law, we will provide appropriate choices regarding non-essential cookies.
5. How We Use Personal Information
We may use personal information to:
- Process and fulfill orders
- Create personalized and custom products
- Process payments
- Package and ship purchases
- Send order and shipping confirmations
- Provide tracking information
- Communicate regarding an order
- Respond to questions and customer-service requests
- Process eligible returns and refunds
- Maintain customer accounts
- Prevent fraudulent transactions
- Protect our website and customers
- Improve our products and website
- Understand customer preferences
- Maintain business and tax records
- Comply with legal obligations
- Enforce our Terms of Use
- Send marketing communications when permitted
We seek to collect and use information that is reasonably necessary for the purposes for which it was provided. Maryland law specifically requires covered businesses to limit collection to information reasonably necessary and proportionate to providing or maintaining the requested product or service.
6. Personalization Information
Personalization is an important part of many MarryCrate products. If you provide names, initials, wedding dates, messages, photographs, designs, or other information for customization, we use that information to prepare and fulfill your order.
Please avoid submitting sensitive personal information that is unnecessary for creating your product. Personalization information may be shared with trusted service providers when necessary to produce or fulfill your customized item.
7. How We Share Information
We may share personal information with service providers that help us operate MarryCrate and fulfill your orders.
These may include:
Payment processors to securely process transactions.
Shipping and delivery providers to deliver orders and provide tracking.
Website and hosting providers to operate and maintain MarryCrate.com.
Order fulfillment and production partners when necessary to prepare or personalize an order.
Email and communications providers to send transactional or marketing communications.
Analytics providers to understand website usage and improve our services.
Advertising and marketing providers where permitted and subject to applicable privacy choices.
Professional advisers such as accountants, attorneys, insurers, or other advisers when reasonably necessary.
We may also disclose information when required to comply with law, legal process, court orders, regulatory requirements, protect our legal rights, investigate fraud, protect customers, or maintain website security.
8. We Do Not Sell Sensitive Personal Information
MarryCrate does not sell sensitive personal information.
Maryland law prohibits covered businesses from selling sensitive data and limits collection, processing, and sharing of sensitive information to circumstances where doing so is strictly necessary to provide or maintain a requested product or service.
We encourage customers not to provide sensitive information unless it is genuinely necessary for a particular request.
9. Advertising and Analytics
We may use analytics and advertising services to understand website activity, measure the effectiveness of marketing, and help people discover MarryCrate.
Depending on the technologies we use, these providers may receive identifiers, device information, browsing activity, or information about interactions with our website.
Certain privacy laws may define some forms of advertising-related data sharing as “sale,” “sharing,” or processing for “targeted advertising,” even when money is not exchanged for personal information.
Where applicable, we will provide consumers with legally required methods to opt out of such processing.
10. Email and Marketing Communications
If you subscribe to MarryCrate marketing emails, we may send you information about wedding inspiration, new collections, products, planning resources, or other MarryCrate updates. You may unsubscribe from marketing emails at any time by using the unsubscribe option included in those messages.
Even if you unsubscribe from marketing communications, we may continue sending non-promotional communications necessary to complete transactions, such as order confirmations, shipping notices, account notices, or customer-service messages.
11. Data Retention
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including:
- Fulfilling orders
- Providing customer service
- Maintaining transaction records
- Processing returns or disputes
- Preventing fraud
- Maintaining accounting and tax records
- Complying with legal obligations
- Protecting our legal rights
Different categories of information may be retained for different periods. When information is no longer reasonably necessary, we may delete, anonymize, or otherwise dispose of it consistent with applicable law and our legitimate recordkeeping needs.
12. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse. However, no website, electronic transmission, database, or storage system can be guaranteed to be completely secure.
Customers are responsible for maintaining the confidentiality of their account credentials and should contact us if they believe their account has been accessed without authorization.
13. Your Privacy Rights
Depending on where you live and whether a particular privacy law applies to MarryCrate, you may have rights concerning your personal information.
These may include the right to:
- Confirm whether we process your personal information;
- Access personal information we maintain about you;
- Correct inaccurate information;
- Request deletion of certain personal information;
- Obtain a portable copy of certain information;
- Learn about categories of third parties receiving personal information;
- Opt out of qualifying targeted advertising;
- Opt out of qualifying sales of personal information; and
- Opt out of certain qualifying automated profiling.
Maryland residents covered by the Maryland Online Data Privacy Act have rights including access, correction, deletion, portability, information about third-party disclosures, and applicable opt-out rights. MarryCrate will not unlawfully discriminate against you for exercising applicable privacy rights.
14. Appeals of Privacy Decisions
Where applicable law provides an appeal right, you may appeal our decision regarding a privacy request by contacting:
contact@marrycrate.com
Use “Privacy Request Appeal” as the subject line and include sufficient information for us to identify the original request. We will review the appeal and respond as required by applicable law.
15. Children’s Privacy
MarryCrate is intended primarily for adults purchasing wedding and celebration gifts. We do not knowingly seek to collect personal information from children for purposes unrelated to providing a requested product or service. If you believe a child has provided personal information to MarryCrate inappropriately, please contact us so that we can review the situation and take appropriate action. We do not knowingly sell personal information belonging to children.
16. Third-Party Websites
MarryCrate.com may contain links to third-party websites, social-media platforms, payment services, or other external services. Once you leave our website or interact directly with another service, that company’s privacy practices may apply. MarryCrate is not responsible for the privacy practices, security, or content of independent third-party websites. We encourage you to review their privacy policies when appropriate.
17. Business Transfers
If MarryCrate is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law. Any successor organization may continue to use personal information consistent with this Privacy Policy unless otherwise required by law.
18. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our website, services, technology, business practices, or legal requirements. When we make changes, we will update the “Last Updated” date at the top of this page. If required by law, we will provide additional notice or obtain consent for material changes.
19. Maryland Privacy Notice
MarryCrate is based in the State of Maryland.
The Maryland Online Data Privacy Act became effective October 1, 2025. It applies when specified processing thresholds are met—for example, generally when a business operating in or targeting Maryland controls or processes personal data of at least 35,000 Maryland consumers in the preceding calendar year, or at least 10,000 consumers while deriving more than 20% of gross revenue from selling personal data.
To the extent MarryCrate is subject to MODPA, we will honor applicable rights and obligations under the law. For additional information about Maryland privacy rights, the Maryland Attorney General’s Data Privacy Resource provides consumer and business guidance.
20. Contact Us
Questions about this Privacy Policy or our privacy practices may be directed to:
Email: contact@marrycrate.com